Law Enforcement Policy Management Will Require a Digital Overhaul: An Analysis of Current Trends and Demands

September 30, 2021

New Cloud Based Compliance Monitoring Systems Emerge To Solve Growing Data And Regulatory Demands While Meeting Budget Constraints

The new social and health events of 2020 have initiated a significant change in law enforcement management and regulation. Major reforms are on the horizon and this is leading us into unchartered territories. This is happening across all agencies regardless of the size, location, population diversity or jurisdiction. What we do know, as change begins to take shape, is it will require our officers in blue to adapt quickly. Agencies will need to review and update their policies as well as identify areas for adjustment. Compliance monitoring will also need to be assessed and overhauled to ensure all agencies and officers are meeting the required mandates. This will not only require changes for the physical aspects of law enforcement but will demand technological adaptations to track these modifications. As budgets shift, technological transformations will be the quickest solution to demonstrate and implement changes to react to these new reforms.  Technology shifts can also result in the most cost effective changes producing immediate results.

More than ever, agencies will need the capacity to share documentation between each other. Chiefs need the ability to easily and securely communicate among themselves to discuss, adapt, share, and collaborate on new policies. Agencies will also need to share best practices to guarantee full compliance with upcoming reforms.

To achieve this, agencies must have a robust policy management system to effectively manage, update, share and document mandatory reforms.

The distribution of these reforms should incorporate a method to create and store these policies while easily maintaining updated versions of each form.

Also, being able to disseminate and show proof of receipt will be of the utmost importance.  

For administrators of policy management systems, they require a straightforward way to upload policies as well as modern tools to update them, ensuring a seamless and error-free approach.  The ability to send uninterrupted notifications is also important. All users can then receive updates and, when tracking non-compliance, reminders can be sent for users to review.


The quicker an officer can find a policy, retrieve it, and review it, the less time is spent away from their policing.  A search feature will be necessary so an officer can find specific keywords as well as see a full list of new and outstanding policies along with a list of policies they have yet to read.

This flexible software needs to allow officers to retrieve these policies from any location and via any device.  This will help officers be more effective and removes time consuming distractions.

A good policy management system will also allow departments to notify personnel of new policies as they are released and track who has and who has not read the latest updates. This should be tracked in a robust audit log that displays status changes of the policies, version control of the policies, who has read them, when they were read, which personnel are not compliant and when reminders were sent for those not in compliance.

Finally, the best policy management systems should be available both as a cloud deployment such as over Nlets which would provide a secure open access environment for an agency, as well as an on-premise hosted environment. Both environments should provide complete control to the agency and allow streamlined management and compliance for all their policies.

With large adjustments incoming for law enforcement, the most important mindset to have will be adaptability. Having a flexible, secure, and streamlined interagency solution for managing new policies and reforms, will be of the utmost importance in 2020 and into the immediate future. A modern policy management system will be required to remove communication barriers between departments, reduce time constraints on officers and agencies, and ultimately streamline investigations.


“With increasing regulation, data, and compliance demands, along with shrinking budget allocations, our police department needed a modern and streamlined solution. We went fully digital to save time and money and remain focused on our primary tasks. This gives us the tools to avoid being overwhelmed from new policy and data changes.”

- Chief Scott Fraser, Brockville, ON Police, FBINAA NYEC Vice President


About Chorus Intelligence

Chorus Intelligence (previously Create Intelligence) was founded in 2011 with the aim of delivering a cost-effective solution to the tsunami of data that Analysts and Investigators face in today’s data driven world.

Often, Analysts and Investigators spend most of their time collecting, formatting and aligning multiple data sources. Highly skilled resources are being tied up for days simply preparing data instead of proactively analyzing it to gain valuable criminal insight and intelligence. This leaves decision makers stranded in key turning points of investigations.

Our first product, Chorus Analyze, is now the number one data cleansing and analysis tool used by 80% of all UK law enforcement. Since its release, it has helped police forces and agencies globally to solve high profile cases and keep our streets safe. Chorus now offers a full suite of products that give Investigators and front line officers the tools they need in order to do their jobs efficiently and effectively.

Chorus Intelligence has developed a Policy and Compliance Management System (PCMS) called Chorus Compliance tailored for the demands of law enforcement policy control. Our solutions are developed  with input from current and veteran law enforcement agents with you in mind at every turn.

Chorus Compliance provides a secure location for uploading and sharing of policy documents. It enables an organization to send out essential reading for partners and staff, monitor who has received it, accessed it and reviewed it. Chorus Compliance allows quick and easy implementation of new policies and reforms as well as reduce the administrative burden for all staff.

Today, Chorus is  deployed around the globe in the fight against terrorism, organized crime, the exploitation of at risk and vulnerable people, and sophisticated financial fraud. When Chorus entered the U.S. market, we searched for a trusted and reliable cloud provider. After reviewing other cloud providers, Chorus selected Nlets as it’s cloud provider in the U.S. The Chorus product suite is now available for law enforcement agencies via Nlets which is a secure hosting environment already accredited by law enforcement.



Mr. Zidenberg has nearly 30 years of management and leadership experience in the intelligence, justice and public safety sector to include running business units/divisions, project management, software sales teams and software development teams with special expertise with Law Enforcement Solutions at the local, state, and federal levels.

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Danny is a Senior Sales Executive with over 25 years in the high-tech solution industry, focusing on public safety and cyber solutions. He is a subject matter expert in Law Enforcement, Data Analysis, Data Integration, Biometrics, Corrections, and Police Booking solutions.

He is a customer-first problem solver and excels at providing custom solutions for his clients at every step of the relationship. Danny recently worked at IBM for 8 years and i2 Inc, the previous 4, and has been involved in i2 Product and Services sales for the past 12 years.

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To learn more about Chorus Compliance and the rest of the Chorus Suite visit us or email us at: