Team Spotlight - Teri Harsin

September 30, 2021

Today, meet Teri M. Harsin, Nlets' Training and Development Manager. She has been with Nlets for 8 years and shared what brought her to Nlets (and so much more).


  • Q: What are the primary responsibilities of your role?

  • A: I oversee the Nlets Training Department, which recently has grown to include multimedia and social media responsibilities. I am fortunate to have a very talented team member, Olivia Paulson, who has done a phenomenal job of growing those areas of the training department. A better part of my time is spent developing and delivering Nlets training to state, national, and international organizations. My department is currently developing N-Cert, a new Nlets Certification Program, that aims to increase the knowledge and understanding of the services Nlets provides to its member agencies and ultimately to the local agency users. We are very excited about rolling out this new program so stay tuned for updates throughout 2021!


  • Q: How did you first learn about Nlets and why did you choose to work here?

  • A: I first learned about Nlets when I was working as a Senior Trainer and Auditor at the Minnesota Bureau of Criminal Apprehension (BCA). It just so happened that about the time my husband and I were house shopping in Arizona, my supervisor at the BCA told me that Nlets had a job posting for a training manager position. He encouraged me to apply because he knew we were wanting to relocate to Arizona. After talking with my husband about it, I decided to apply not really expecting anything to come from it since it was nationwide job posting. The rest, I guess, is history because here I am!


  • Q: What motivates you to get up and go to work every day?

  • A: I am 100% motivated to get up and go to work each day because of the mission and vision of Nlets. I am passionate about telling people about Nlets and I am always looking for opportunities for Nlets to increase the services we offer our membership. Information sharing leads to officer safety. Information sharing is what we do, and we do it exceptionally well. Knowing we are providing a service that helps officers stay safe is all the motivation I need. I also really enjoy working with people that share the same passion for ensuring we are doing everything we can to keep our officers safe.


  • Q: If you could choose one, what superpower would you choose? 

  • A: If I had to choose one superpower to possess, it would be the power to be in more than one place at a time. There is so much that needs to be done and so many great organizations that would benefit from having more training on Nlets. I would love to be able to attend/present at each state user conference each year while also attending/presenting at all the national and international conferences that are held each year. Unfortunately, I must decline requests for training every year because I am already committed to another event. If I had the superpower to be in more than one place at a time, I would never have to decline another training request!